Information We Collect

When you use ardivasolora's services, we collect different types of information to provide and improve our budgeting tools. Here's what we gather and why we need it.

Personal Information

• Your name, email address, and contact details when you create an account
• Payment information and billing addresses for subscription services
• Identity verification documents when required by Australian financial regulations
• Communication records when you contact our support team

Financial Data

To help you track expenses and manage your budget effectively, we collect transaction data, spending categories, account balances, and financial goals you set within our platform. This information stays encrypted and is never shared with third parties for marketing purposes.

Technical Information

We automatically collect device information, IP addresses, browser types, and usage patterns. This helps us understand how people interact with our service and where we can make improvements. Cookie data helps us keep you logged in and remember your preferences.

How We Use Your Information

Every piece of data we collect serves a specific purpose. We don't gather information just for the sake of it.

• Creating and maintaining your user account with secure authentication
• Processing payments and managing your subscription status
• Analysing spending patterns to offer personalised budgeting insights
• Sending transaction alerts and budget notifications you've enabled
• Improving our service based on aggregated usage data
• Detecting and preventing fraudulent activity or security breaches
• Complying with Australian financial reporting and tax requirements

We'll occasionally send you updates about new features or important changes to our service, but you can opt out of non-essential communications anytime through your account settings.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We've built our systems to make exercising these rights straightforward.

Data Security Measures

Protecting your financial information isn't optional for us. We've implemented multiple layers of security to keep your data safe from unauthorised access.

All data transmitted between your device and our servers uses industry-standard TLS encryption. Your financial information is encrypted at rest using AES-256 encryption. We maintain strict access controls, and our team members can only view customer data when necessary for support purposes.

While we take extensive precautions, no system is completely invulnerable. If we detect any security breach affecting your data, we'll notify you promptly and take immediate steps to minimise any potential harm.

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with select partners to provide our services effectively.

Service Providers

We share limited data with cloud hosting providers for infrastructure, payment processors for billing, and analytics services to understand usage patterns. These partners are contractually obligated to protect your information and can only use it for specified purposes.

Legal Requirements

We may disclose information when required by Australian law, court orders, or government requests. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If ardivasolora is acquired or merges with another company, your information may be transferred as part of that transaction. You'll receive notice of any such change and have options regarding your data.

Data Retention

We keep your information only as long as necessary to provide services and meet legal obligations. Here's our general approach to data retention.

• Active account data is retained while your subscription remains current
• Transaction records are kept for seven years to comply with Australian tax laws
• Communication logs are stored for three years for quality assurance
• Marketing preferences and consent records are maintained indefinitely
• Deleted account data is purged within 90 days, except where legal retention applies

You can request earlier deletion of specific data types by contacting our privacy team. We'll accommodate these requests where legally permissible.

Cookies and Tracking

Our website uses cookies to function properly and provide a better experience. Some are essential, others are optional.

Essential cookies keep you logged in and remember your dashboard preferences. Analytics cookies help us understand which features people use most. We don't use advertising cookies or allow third-party advertisers to track you on our platform.

You can manage cookie preferences through your browser settings, though disabling essential cookies may affect site functionality.

Children's Privacy

ardivasolora's services are intended for adults aged 18 and over. We don't knowingly collect information from children. If we discover that we've inadvertently gathered data from someone under 18, we'll delete it promptly.

International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers operate globally, which may involve transferring data overseas.

When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms under Australian privacy law.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our platform.

The date at the top of this document shows when we last revised our policy. Continuing to use ardivasolora after changes take effect means you accept the updated terms.